Crisis Support Specialist - Maine Crisis Line - Remote

Overview

The Opportunity Alliance is hiring Full-Time Crisis Support Specialist(s) to join the team with our Maine Crisis Line (MCL) program. This role offers invaluable experience to candidates with a background in social work, excellent communication skills, and a genuine desire to help others.

In Short

• Join the Maine Crisis Line team as a Crisis Support Specialist.
• Work remotely with the option to attend in-person orientation.
• Provide support to individuals and families experiencing mental health crises.
• Complete risk assessments and develop crisis stabilization plans.
• Collaborate with community partners for comprehensive support.
• Receive training to become certified as a Mental Health Rehabilitation Technician Crisis Service Provider.
• Full-time position, 40 hours/week with various shifts available.
• Must have a dedicated workspace and reliable internet access.
• Solid communication skills required for crisis calls.
• Flexible schedule and willingness to learn new skills are essential.

Requirements

• Associate’s degree required.
• One year of relevant experience preferred.
• Experience in behavioral health or human services is a plus.
• Ability to communicate clearly and effectively.
• Competence in managing complex tasks during crisis calls.
• Must pass background checks.
• Ability to work independently and as part of a team.
• Familiarity with DSM-V and crisis documentation skills.
• Must have a quiet workspace for remote work.
• Ability to use technology for communication and documentation.

Benefits

• Generous paid time off accrual.
• Excellent medical benefits at reasonable cost.
• Dental and vision insurance options available.
• 403(b) retirement plan with agency match.
• Tuition reimbursement offered once per year.
• Agency provides necessary equipment for remote work.
• Supportive team environment with opportunities for growth.
• Client-focused organization with a strong community impact.
• Training from licensed clinical supervisors.
• Opportunity to make a positive impact on others' lives.