Chief of Staff - Remote

Overview

The Chief of Staff will serve as the right hand to the CEO, ensuring daily operational success, holding teams accountable, and driving strategic projects within a fast-paced environment.

In Short

• Lead daily and weekly check-ins with various teams.
• Monitor technician accountability and field performance.
• Resolve escalated customer issues professionally.
• Manage the company-wide project tracker.
• Coordinate cross-department initiatives for improvements.
• Oversee customer service processes and metrics.
• Act as the CEO’s proxy for accountability and execution.
• Handle critical issues independently.
• Uphold company culture and values.
• Drive strategic projects to completion.

Requirements

• 3–6+ years in operations, project management, or related leadership roles.
• Proven ability to manage cross-functional teams.
• Exceptional written and verbal communication skills.
• Strong problem-solving abilities under pressure.
• Organized and proactive in anticipating challenges.
• Ambitious and eager for leadership growth.

Benefits

• Base Salary: $90,000 – $120,000, depending on experience.
• Performance Bonus: 15-30% based on metrics.
• Flexible remote work opportunities.
• Travel opportunities for work.
• Exposure to executive decision-making.