Senior Product Designer - Remote

Overview

Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service.

Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, track record of internal promotions, and impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Welcome Diverse Perspectives, and Empathy Over Ego.

In Short

• Own and work independently on end-to-end design execution on key product initiatives—from discovery to delivery under the supervision of our Head of Product.
• Create intuitive, high-quality experiences across web and mobile platforms, using Figma and other design tools.
• Collaborate with Product and Engineering to define user needs, brainstorm solutions, and ship high-impact features.
• Conduct user research to validate ideas and refine designs.
• Contribute to Thanx’s design system, ensuring consistency and scalability.
• Communicate design decisions clearly—whether through presentations, specs, or discussions with developers.
• Partner with Marketing to create assets that support product launches and brand storytelling.
• Support the Sales and Customer Success teams with product mockups and merchant-specific customizations.

Requirements

• 3-5 years of experience in product design with a strong portfolio of work across UX, UI, and interaction design.
• Proficiency in Figma, prototyping tools, and user research methodologies.
• A strong grasp of design systems and information architecture.
• Experience collaborating with Product, Engineering, and Marketing in a fast-paced environment.
• The ability to balance strategic thinking with hands-on execution.
• Excellent communication skills—you can clearly articulate design decisions and rationale.

Benefits

• Prior experience in restaurant technology or loyalty
• Prior experience working in B2C and B2B SaaS
• Prior experience designing complex and/or enterprise-level software