Project Manager, Customer Experience - Remote

Overview

Texada is seeking our next experienced Project Manager to join our Customer Experience PMO team. In this position, you will be working in a fast-paced environment to oversee the successful planning, execution and delivery of complex software implementation projects. This position will be primarily customer-facing and will be focused on project management, risk management, application delivery, issue tracking and support of our SaaS business products.

In Short

• Develop comprehensive project plans for large, multi-phased engagements encompassing multiple software applications
• Identify and communicate any project risks, issues and dependencies clearly and concisely to senior management and stakeholders
• Collaborate with engineers, professional services consultants and customers
• Track project and application issues raised by the customer
• Track project billing milestones and report their achievement
• Operate as a strong team player

Requirements

• University degree in Computer Science, Information Technology, or a related field
• Minimum of 2 years of previous experience in project management
• Familiarity with Smartsheet and/or other similar project management software
• Strong understanding of software implementation and delivery management

Benefits

• Opportunity to work in a dynamic and innovative environment
• Engagement with diverse stakeholders
• Remote work flexibility