Program Operations Manager - Remote

Overview

We are seeking a highly experienced Operations Manager with demonstrated leadership in managing business and IT teams, combined with proven customer service experience overseeing both corporate and contract entities.

In Short

• Lead daily operations of programs, ensuring performance, compliance, and timely delivery.
• Manage and mentor cross-functional teams to achieve high performance.
• Oversee client and contract relationships, driving service excellence.
• Develop and contribute to competitive contract proposals that secure awards and grow revenue.
• Support deployed employees, promoting engagement, satisfaction, and retention.
• Monitor budgets, control expenses, and provide accurate financial reporting.
• Identify and implement business solutions that enhance efficiency and support company growth.
• Maintain open communication between employees, clients, and executive leadership.

Requirements

• Proven track record in winning contract proposals.
• Strong leadership skills in managing business and IT teams.
• Demonstrated customer service experience.
• Ability to drive revenue growth.
• Experience in overseeing corporate and contract entities.
• Strong communication skills.
• Experience with budget monitoring and financial reporting.
• Ability to implement business solutions for growth.

Benefits

• Remote work flexibility.
• Opportunities for professional development.
• Engagement with a diverse team.
• Travel opportunities to enhance employee engagement.
• Supportive work environment focused on employee satisfaction.