Remote Otter LogoRemoteOtter

Overnight Lifestyle Manager - Remote

Posted Yesterday
All others
Full Time
Malaysia

Overview

As a Lifestyle Manager on our Overnight Team, you’ll work with high-net-worth members across APAC, using your creativity, resourcefulness, and cultural knowledge to deliver world-class service.

In Short

  • Serve as a trusted advisor for premium members.
  • Communicate confidently and professionally with members.
  • Handle and resolve complex, high-touch requests.
  • Proactively recommend services and experiences.
  • Collaborate with internal teams for seamless execution.
  • Translate and localize member communications.
  • Maintain strong documentation in CRM systems.

Requirements

  • Fluency in Cantonese, Mandarin & English.
  • Strong customer service experience.
  • Excellent time management & multitasking skills.
  • Calm and professional demeanor.
  • Independent and self-motivated.
  • Passion for solving problems and helping others.
  • Familiarity with APAC markets is a plus.

Benefits

  • Global exposure working with colleagues worldwide.
  • Remote flexibility with work-from-home convenience.
  • Monthly “Treats on Ten” surprises.
  • Extra days of annual leave in the 3rd year.
  • Paid sabbatical leave every 5 years.
  • Work-from-anywhere holiday program.
  • A workplace that celebrates diversity.
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

Share This Job!

Save This Job!

Similar Jobs:

M.S.L

Overnight Manager - Remote

Meijer Stores LP

15 weeks ago

The Overnight Manager at Meijer leads team member engagement and operations while ensuring compliance and fostering a culture of growth.

USA
Full-time
Sales / Business
Ten Group logo

Lifestyle Manager - Remote

Ten Group

16 weeks ago

Join Ten as a Lifestyle Manager, where you'll provide personalized lifestyle solutions while working in a dynamic and tech-focused environment.

Worldwide
Full-time
Customer Service
Ten Group logo

Overnight Lifestyle Manager (Mandarin & Cantonese Speaker) - Remote

Ten Group

4 days ago

Join a leading luxury lifestyle company as an Overnight Lifestyle Manager, providing exceptional service to high-net-worth clients.

Malaysia
Full-time
Customer Service
Meijer Stores LP logo

Overnight Stocking Manager - Remote

Meijer Stores LP

9 weeks ago

Join Meijer as an Overnight Stocking Manager to lead and engage team members while overseeing operations and financial results.

USA
Full-time
Sales / Business
Meijer Great Lakes LP logo

Overnight Stocking Manager - Remote

Meijer Great Lakes LP

15 weeks ago

Join Meijer as an Overnight Stocking Manager to lead team engagement and operational excellence in a retail environment.

USA
Full-time
Sales / Business