UX Research Lead - Remote

Overview

At Tempo, we’re on a mission to help teams build better, together. As creators of top-selling Atlassian Marketplace apps, we support more than 29,000 customers, including a third of the Fortune 500 companies, and collaborate with hundreds of Solutions Partners globally. Our solutions enable teams to focus and optimize around their highest priorities by orchestrating creation and delivery.

Since our inception in Iceland in 2009 with our popular time-tracking solution, we’ve expanded our product suite to include resource and capacity planning, project cost tracking, project and program management, and strategic roadmapping. In 2021, Tempo acquired Roadmunk, a roadmapping solution favored by product management teams, and ALM Works, creators of the Structure for Jira suite. In 2023, we further expanded our portfolio by acquiring LiquidPlanner’s capacity planning platform and Old Street Solutions (maker of Custom Charts).

We envision a world where everyone inside an organization works harmoniously on the most impactful opportunities aligned with their mission. Join us as we continuously innovate our award-winning products, create new solutions, and expand to new ecosystems. Are you ready to unlock the joy of building with us?

In Short

• Drive user-centered decision-making through user research studies.
• Lead research initiatives and mentor team members.
• Collaborate with UX and Product teams on usability testing.
• Develop standardized UX research frameworks.
• Create a comprehensive research methodology guide.
• Establish a participant recruitment process.
• Build a centralized research repository.
• Design and deliver training sessions on UX research.
• Define collaboration processes with product and design teams.
• Establish a framework to track UX research impact.

Requirements

• 5+ years of UX research experience.
• Proven experience with design systems.
• Proficiency in Figma and user testing prototypes.
• Strong analytical skills and ability to interpret data.
• Excellent communication and collaboration skills.
• Ability to adapt in a fast-paced environment.
• Experience managing multiple research efforts.

Benefits

• Remote First work environment.
• Unlimited vacation in most locations.
• Great benefits including health, dental, and vision.
• Training reimbursement and WFH reimbursement.
• Diverse and dynamic teams with exciting work.
• Opportunities for professional development.
• Social activities and optional meet-ups.