Remote Otter LogoRemoteOtter

Senior Field Engineer - Remote

Posted Yesterday
DevOps / Sysadmin
Full Time
USA

Overview

As a Senior Field Engineer at Teleport, you will drive full adoption and expansion of our software solutions, providing technical support and guidance to key customers throughout their lifecycle.

In Short

  • Drive adoption and expansion of Teleport software solutions.
  • Provide technical support and assistance to customers.
  • Discuss architecture plans and deployment best practices.
  • Capture product feedback and assist the product team.
  • Identify and resolve technical blockers.
  • Maintain strong relationships with client stakeholders.
  • Document customer goals and challenges.
  • Serve as a subject matter expert on Teleport solutions.
  • Manage implementation timelines and stakeholder communication.
  • Collaborate with Sales and Product teams for customer needs.

Requirements

  • 8+ years in customer-facing software onboarding or system administration.
  • Linux administration skills required.
  • Experience with AWS, GCP, or Azure; certifications a plus.
  • Strong understanding and experience with Kubernetes.
  • Knowledge of security principles: SSH, PKI, 2FA, SSO.
  • Exceptional troubleshooting and debugging skills.
  • Outstanding communication skills.
  • Project management experience.
  • Strong organizational skills.

Benefits

  • Work with a talented team in a fast-paced environment.
  • Autonomy and trust to make impactful decisions.
  • Opportunity to work with leading companies.
  • Continuous learning and skill advancement.
  • Be part of a company with a strong vision and growth.
Teleport logo

Teleport

Teleport is a forward-thinking technology company focused on building a unified access plane for SSH servers, Kubernetes clusters, and databases. The company emphasizes open-source development, primarily utilizing programming languages such as Go and Rust, along with web technologies like TypeScript and React. Teleport fosters a collaborative environment where talented engineers can engage in complex problem-solving across various domains, including networking, performance, and security. With a commitment to employee autonomy and skill development, Teleport offers a unique interview process and a range of benefits, including extensive health coverage, retirement savings plans, and equity in a rapidly growing business valued at US $1.1 billion.

Share This Job!

Save This Job!

Similar Jobs:

Grafana Labs logo

Senior Field Engineer - Remote

Grafana Labs

2 weeks ago

Grafana Labs is seeking a Senior Field Engineer to maintain infrastructure and support pre-sales activities in a remote-first environment.

USA
Full-time
Software Development
$196,000 - $236,000/year
Serverfarm logo

Senior Field Engineer - Remote

Serverfarm

23 weeks ago

Join Serverfarm as a Senior Field Engineer and lead innovations in data center operations while supporting global engineering standards.

USA
Full-time
DevOps / Sysadmin
Eurofins logo

Senior Field Engineer - Remote

Eurofins

26 weeks ago

The Senior Field Engineer will perform evaluations of electrical equipment for safety compliance while traveling extensively.

USA
Full-time
All others
$110,000 - $150,000/year
Eurofins logo

Senior Field Engineer - Remote

Eurofins

26 weeks ago

The Senior Field Engineer role involves conducting compliance evaluations of electrical equipment with extensive travel requirements.

Worldwide
Full-time
Engineering
$110,000 - $150,000/year
Eurofins logo

Senior Field Engineer - Remote

Eurofins

45 weeks ago

The Senior Field Engineer conducts on-site evaluations of electrical equipment for safety compliance, requiring extensive travel.

Worldwide
Full-time
All others
$110,000 - $150,000/year