Customer Service Representative - German Market - Remote

Overview

We are looking for financial service professionals to join an international team at the world's most successful BPO organization.

In Short

• Provide high-level customer service to clients of a leading digital bank in Europe.
• Assist customers via calls, emails, WhatsApp, and chat channels.
• Offer innovative banking products with high returns.
• Handle customer inquiries related to banking services.
• Perform back-office tasks like responding to emails and messages.
• Ensure compliance with transparency and customer protection regulations.
• Report and track anomalies in applications.
• Meet quality standards and sales objectives set by the entity.

Requirements

• Experience in customer service, preferably in banking.
• Strong communication skills in German.
• Ability to work in a multilingual environment.
• Knowledge of digital banking products.
• Problem-solving skills.

Benefits

• Work in a dynamic international team.
• Opportunities for career growth.
• Flexible working hours.
• Comprehensive training programs.
• Competitive remuneration package.