Customer Service Representative - German Market - Remote

Overview

Join our international customer support team as a Customer Service Representative for the German market, working remotely from anywhere in Greece while enjoying the Mediterranean lifestyle.

In Short

• Fully remote position based in Greece.
• Assist customers via phone, chat, and email.
• No sales involved, just providing friendly support.
• Work hours are Monday to Sunday with rotational shifts.
• Full-time position (40 hours per week).
• Fluency in German and a good level of English required.
• Previous customer service experience is a plus.
• Positive attitude and good communication skills are essential.
• Salary includes bonuses and 14 salaries per year.
• Relocation assistance provided for those moving to Greece.

Requirements

• Fluency in German (spoken and written).
• Good level of English for internal communication.
• Some customer service experience is a big plus.
• Positive attitude and good communication skills.

Benefits

• 1,380 gross/month + bonuses (14 salaries per year).
• 25 days of paid vacation.
• Private health & life insurance.
• 50 monthly meal vouchers.
• Permanent full-time contract.
• Performance bonus available (8%).
• Up to 300 relocation reimbursement.
• 3 weeks in a hotel near the office.
• Support with paperwork and legal documents.