German Customer Service Representative - Remote

Overview

As a German Speaking Customer Care Representative, you will provide valuable and memorable experiences to customers for a world-leading manufacturer of bikes.

In Short

• Manage inbound calls, emails, or live chats
• Provide accurate, valid, and complete information
• Identify and assess customers’ needs
• Meet personal/customer service team targets
• Follow communication procedures, guidelines, and policies

Requirements

• Fluency in German
• Strong communication skills
• Ability to work in a fast-paced environment
• Experience in customer service is a plus
• Problem-solving skills

Benefits

• Remote or hybrid working model
• Opportunity to work with a leading BPO company
• Dynamic work environment
• Training and development opportunities
• Supportive team culture