Team Leader - Customer Service - Remote

Overview

As a Team Leader in the Customer Service department, you will collaborate with us to innovate in the telemedicine and insurance industry.

In Short

• Leading fast and effective recruitment processes.
• Conducting workshops and training for employees.
• Organizing the work of the patient service team.
• Supervising team efficiency and motivating the team to achieve goals.
• Continuously mapping customer service processes and implementing improvements.
• Reporting to other departments within the company.
• Preparing monthly bonus settlements.
• Strong organizational and time management skills required.
• Experience in recruitment is essential.
• Knowledge of the medical industry is a plus.

Requirements

• Experience in recruitment.
• Excellent organizational and time management skills.
• Strong interpersonal and empathetic skills.
• Knowledge of the medical industry is a plus.

Benefits

• Opportunity to innovate in the telemedicine field.
• Work with a dynamic team of professionals.
• Engagement in meaningful projects that improve patient care.