Director of Customer Success and Sales - Remote

Overview

Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital learning products help creator-educators drive meaningful connection and sustainable revenue. With industry-best ecommerce tools, easily toggled on directly within the platform, creators can confidently maximize their earnings, while getting paid directly by their audience. Teachable's unmatched focus on the student learning experience also ensures creators can make a positive and influential impact on their communities—entirely on their own terms. Today, tens of thousands of creator-educators use Teachable to share their knowledge, reaching millions of students around the world. To learn more, visit teachable.com.

In Short

• Own the future of Teachable’s sales and customer success functions.
• Empower teams to define scalable systems and processes.
• Coach managers to build a best-in-class success and sales team.
• Develop and execute plans to meet and exceed team metrics and goals.
• Build trusted advisor relationships with key customer stakeholders.
• Collaborate with internal teams to align priorities and address customer needs.
• Represent Teachable at industry events.
• Hire an Inside Sales Representative.

Requirements

• Minimum of 3 years of leadership experience in a SaaS or technology-driven environment.
• 10 years in Customer Success, Account Management, or similar role.
• Strong business acumen and understanding of business strategies.
• Results-oriented mindset with a strong desire to lead teams to success.
• Exceptional communication skills, both written and verbal.

Benefits

• Competitive pay and performance bonuses.
• Regular salary reviews.
• Opportunity to impact Teachable’s overall company value.
• Flexible remote-first culture with in-person events.