Retail Banker I - Remote

Overview

The Retail Banker I is a customer liaison that plays a vital role in delivering TD’s brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions and needs.

In Short

• Customer liaison role focused on banking solutions.
• Proficient in products and services to educate customers.
• Builds and nurtures customer relationships.
• Makes product recommendations based on customer needs.
• Utilizes CRM tools for customer assessments.
• Engages in customer outreach and advice activities.
• Maintains active registration status with NMLS.
• Participates in daily operations to ensure compliance.
• Acts as a point of escalation for customer questions.
• Supports a positive work environment and teamwork.

Requirements

• HS Diploma or GED.
• 1+ years of customer service or sales experience.
• Teller experience preferred.
• Excellent communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Demonstrated ability to engage with customers.
• Proficient in Microsoft Office.
• Sound judgment and effective problem-solving skills.
• Notary License preferred.
• Must complete teller training upon hire.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including vacation and holidays.
• Career development opportunities.
• Banking benefits and discounts.
• Mentorship and training programs.
• Supportive work environment promoting diversity.
• Access to online learning platforms.
• Regular performance management and development activities.