Consumer Loan Processor III - Remote

Overview

The Consumer Loan Processor III is responsible for supporting the lending areas by reviewing complex consumer loans from conditional approval to closing, ensuring accuracy and compliance with regulations.

In Short

• Review and process consumer loans from approval to closing.
• Prepare loan documentation and disclosures.
• Contact customers to gather necessary information.
• Assist in training junior loan processors.
• Ensure compliance with banking regulations.
• Maintain communication with customers via phone or email.
• Handle customer inquiries and provide support.
• Verify loan documentation and support materials.
• Work flexible hours as needed.
• Participate in training and onboarding programs.

Requirements

• High School Diploma or GED required.
• 2-3 years of loan documentation experience.
• Knowledge of bank loan products and policies.
• Detail-oriented with multitasking ability.
• Excellent oral and written communication skills.
• Strong customer service background preferred.
• Bilingual skills (Spanish, French) preferred.
• Ability to handle a heavy workload and meet deadlines.
• Proficient in banking software and PC skills.
• Must pass background and credit checks.

Benefits

• Competitive salary and incentive awards.
• Health and well-being benefits.
• Paid time off including vacation and holidays.
• Career development and training programs.
• Banking benefits and discounts.
• Supportive work environment for growth.
• Mentorship programs available.
• Regular performance and development conversations.
• Inclusive and diverse workplace culture.
• Commitment to community involvement.