Online Sales Specialist - Remote

Overview

The Online Sales Specialist maximizes online tools to enhance customer experience and supports the Online Sales Team by managing incoming leads, ultimately aiming for conversion to sales.

In Short

• Manage multiple communication channels including calls, emails, and social media.
• Respond quickly to customer inquiries.
• Utilize a CRM system to track leads and manage customer information.
• Schedule appointments for the Online Sales Team.
• Qualify leads based on customer needs and financial capabilities.
• Maintain knowledge of products and customer service strategies.
• Support follow-up and outbound prospecting efforts.
• Attend team meetings to stay informed on community specifics.
• Submit weekly/monthly reports on performance metrics.
• Work in a flexible environment with the ability to prioritize tasks.

Requirements

• Current Real Estate license.
• Availability on weekdays and weekends.
• Proficiency in Microsoft Office applications.
• Strong organizational and documentation skills.
• Customer service-oriented mindset.
• Excellent communication skills via email, text, and phone.
• Ability to work independently in an unstructured environment.
• High-speed internet and a suitable workspace.
• Ability to multi-task and manage time effectively.
• Flexibility to adapt to changing priorities.

Benefits

• Competitive compensation.
• Health care coverage (medical, dental, vision).
• 401(k) with company matching contributions.
• Flexible spending accounts.
• Disability programs.
• Life insurance options.
• Vacation and company holidays.
• Tuition reimbursement.
• Employee home purchase rebate program.
• Employee assistance program (EAP).