VP Product - Lending & Retention - Remote

Overview

The VP Product - Lending & Retention at Tala will define and drive the future of the company's lending ecosystem, focusing on customer-first experiences and portfolio performance.

In Short

• Define product vision and strategy for lending and retention.
• Develop a product roadmap aligned with Tala’s mission.
• Lead capital markets initiatives for sustainable funding.
• Own the customer lifecycle from acquisition to re-engagement.
• Build and mentor a world-class product team.
• Drive best-in-class repayments and recoveries plans.
• Balance global performance with local execution.
• Establish KPIs for product performance.
• Collaborate with cross-functional teams to ensure strong outcomes.
• Stay ahead of fintech and retention best practices.

Requirements

• 15+ years of product leadership experience in fintech or related fields.
• Proven track record in scaling lending products.
• Strong understanding of credit dynamics and risk management.
• Customer-focused with empathy for underserved populations.
• Experience leading global, cross-functional teams.
• Analytical, data-driven mindset with expertise in experimentation.
• Strategic thinker capable of operating at various levels.
• Excellent communication and influencing skills.
• Champion of diversity and mission-driven cultures.

Benefits

• Opportunity to impact millions of underserved customers.
• Work in a remote-first environment.
• Be part of a mission-driven company recognized in the fintech space.
• Collaborate with a diverse and talented team.
• Engage in innovative product development.