Product Manager, Retention - Remote

Overview

Marshmallow is on a mission to provide fair insurance prices for people moving to the UK, focusing on marginalized customers and leveraging technology to solve their unique problems.

In Short

• Join the Retention Tribe to manage product problems related to customer retention and profitability.
• Work with cross-functional teams to deliver impactful product solutions.
• Define objectives and metrics, using data to inform product decisions.
• Build strong stakeholder relationships and ensure clarity in processes.

Requirements

• Curiosity and resourcefulness in understanding complex topics.
• Passion for customer experience and ability to balance business needs.
• Strong analytical and problem-solving skills.
• Collaborative mindset with excellent communication skills.
• Ability to think strategically while managing detailed execution.
• Self-motivated with a high tolerance for ambiguity.

Benefits

• Flexible working arrangements with a collaborative office environment.
• Competitive bonus scheme and flexible benefits budget.
• Mental wellbeing support and learning development opportunities.
• Private health care and medical cash plan.
• Generous holiday allowance and company-wide socials.