Product Manager, Retention - Remote

Posted 16 weeks ago

Product

Full Time

United Kingdom

Product Management

Retention Strategies

Data Analysis

Stakeholder Management

Customer Experience

Cross-functional Collaboration

Qualitative Research

Quantitative Data

Overview

Marshmallow is on a mission to provide fair insurance prices for people moving to the UK, focusing on marginalized customers and leveraging technology to solve their unique problems.

In Short

Join the Retention Tribe to manage product problems related to customer retention and profitability.
Work with cross-functional teams to deliver impactful product solutions.
Define objectives and metrics, using data to inform product decisions.
Build strong stakeholder relationships and ensure clarity in processes.

Requirements

Curiosity and resourcefulness in understanding complex topics.
Passion for customer experience and ability to balance business needs.
Strong analytical and problem-solving skills.
Collaborative mindset with excellent communication skills.
Ability to think strategically while managing detailed execution.
Self-motivated with a high tolerance for ambiguity.

Benefits

Flexible working arrangements with a collaborative office environment.
Competitive bonus scheme and flexible benefits budget.
Mental wellbeing support and learning development opportunities.
Private health care and medical cash plan.
Generous holiday allowance and company-wide socials.

marshmallow

Marshmallow is an innovative insurance company dedicated to providing fair and accessible car insurance for individuals moving to the UK, particularly those who are often overlooked by traditional financial services. Founded to address the inequities in insurance pricing, Marshmallow leverages technology to serve marginalized customers, helping hundreds of thousands secure better deals. The company is committed to understanding the unique challenges faced by its customers and is focused on building a culture of collaboration, creativity, and ownership among its team members. With a strong emphasis on progress and customer-centric solutions, Marshmallow has recently achieved profitability and is poised for further growth, driven by a mission to redefine the insurance landscape.

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