Remote Bilingual Spanish Customer Service Associate

Overview

Join Global Payments as a Remote Bilingual Spanish Customer Service Associate, where you will help facilitate transactions for millions by providing exceptional customer service and support in both Spanish and English.

In Short

• Position is primarily remote within the USA.
• Must be bilingual in Spanish and English.
• Requires a minimum of 2 years of contact center experience.
• Pay starts at $20.84 per hour plus a 20% language differential.
• Open to mid-shift and weekend work schedules.
• Must have a minimum internet speed of 50mbps download and 15mbps upload.
• Background check and Spanish assessment required.
• Comprehensive benefits package offered.
• Entry level position with no negotiable pay.
• Occasional on-site presence may be required.

Requirements

• High School Diploma or Equivalent.
• 2-4 years of experience in a fraud-related field preferred.
• Ability to work independently with minimal supervision.
• Strong communication and problem-solving skills.
• Must be comfortable with technology and remote work tools.
• Willingness to adapt to varying work schedules.
• Ability to work in a fast-paced environment.
• Experience in a dispatch or emergency dispatch role is a plus.
• Must pass background checks including criminal and credit checks.
• Must complete a Spanish assessment for language differential.

Benefits

• Medical, dental, and vision care.
• EAP programs and paid time off.
• Recognition programs and retirement options.
• Charitable gift matching programs.
• Worldwide days of service opportunities.
• Dynamic work environment with growth opportunities.