Remote Customer Service Associate

Overview

Join Fiserv as a Remote Customer Service Associate, where you will support clients with financial transactions in a fast-paced, high-volume call center environment.

In Short

• Handle inbound calls from bank partners and clients.
• Provide solutions to customer inquiries and technical issues.
• Work remotely from Nebraska.
• Receive state-of-the-art equipment for client interactions.
• Be trained on multiple Fiserv product lines.
• Enjoy benefits effective from day one.
• Participate in mandatory overtime as needed.
• Starting pay rate of $17.00 per hour.
• Must have a quiet and secure working environment.
• Must reside in Nebraska.

Requirements

• Minimum one year of experience in a customer-facing role.
• High School diploma or equivalent.
• Ability to connect to the Internet with specified speed requirements.
• Experience with customer service software preferred.
• Two or more years in a call center environment is a plus.

Benefits

• Medical, dental, and vision insurance from day one.
• Tuition reimbursement.
• 401(k) and stock purchase program.
• Paid holidays at premium rates.
• Opportunities for career advancement.