Academy Administrative Support - Remote

Overview

The Academy Administrative Support plays a vital role in assisting the Academy Team with various processes related to training courses and programs, ensuring a smooth operation and exceptional customer service.

In Short

• Manage training management systems and maintain accurate training portfolios.
• Provide administrative support to the Academy Team and Advisors.
• Track billing information and manage invoicing for Academy clients.
• Administer exams and certifications, overseeing the entire process.
• Assist in coordinating product development projects and technical support.
• Monitor and review course content for accuracy and relevance.
• Support the Product Manager in market research and needs assessments.
• Perform additional tasks as assigned.
• Must reside near Monterey, MX for occasional onsite meetings.
• Requires strong organizational and communication skills.

Requirements

• Associate's to Bachelor's degree/diploma with 2-3 years of experience.
• Experience with training management systems preferred.
• Intermediate proficiency in Excel.
• Ability to organize, multi-task, and problem-solve.
• Strong initiative and work ethic.
• Excellent verbal and written communication skills in English and Spanish.
• Ability to communicate effectively with diverse audiences.
• Highly organized and able to manage schedules.
• Positive, energetic, and collaborative team player.
• Computer savvy with the ability to learn new software.

Benefits

• Opportunity to contribute to employee development.
• Supportive team environment.
• Remote work flexibility with occasional onsite meetings.
• Engagement in continuous improvement initiatives.
• Equal opportunity employer.