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Senior Customer Solutions Engineer - Remote

Posted 1 week ago
Customer Service
Full Time
Italy

Overview

As a Senior Customer Solutions Engineer at Sysdig, you will play a crucial role in providing technical authority on the Sysdig Platform and driving customer success in cloud security.

In Short

  • Act as the technical authority on the Sysdig Platform.
  • Assist with customer onboarding and drive product adoption.
  • Understand customer requirements and challenges.
  • Build and maintain strong customer relationships.
  • Focus on implementation, renewal, and expansion opportunities.
  • Expertise in cloud native technologies required.
  • Minimum 5 years of post-sales experience.
  • Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms.
  • Fluency in English is a must.
  • Work in a flexible and inclusive environment.

Requirements

  • Pro-active approach and team player.
  • Experience in Cyber Security or Cloud Ecosystems.
  • Ability to inspire customer loyalty.
  • Strong communication skills.
  • Technical expertise in relevant technologies.

Benefits

  • PTO days (varies by country).
  • Parental Leave.
  • Mental health support through the Modern Health app.
  • Great compensation package.
  • Flexible working arrangements.
  • Development opportunities.
Sysdig logo

Sysdig

Sysdig is a leading cloud security company that specializes in real-time threat detection and risk management for cloud-native applications. With a strong commitment to open source, Sysdig develops powerful solutions that enhance security in cloud environments. The company fosters a diverse and inclusive culture, promoting open dialogue and collaboration among its international teams. Recognized as a 'Best Place to Work' by multiple organizations, Sysdig has also been acknowledged by Deloitte as one of the fastest-growing companies for four consecutive years. Sysdig is dedicated to delivering value to its customers while providing a flexible work environment and opportunities for professional development.

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