Inbound Specialist - Remote

Overview

As an Inbound Specialist at Sword Health, you will play a key role in converting leads into members and ensuring they receive exceptional support throughout the enrollment process.

In Short

• Drive enrollments by converting qualified leads over the phone.
• Use effective closing techniques to address concerns and objections.
• Engage with members to create meaningful connections.
• Collaborate with internal teams to provide accurate support.
• Leverage technology tools to manage outreach and track engagement.
• 2+ years of experience in outbound calling or sales preferred.
• Excellent verbal communication and interpersonal skills required.
• Ability to persuade and influence others.
• Strong organizational and time management skills necessary.
• Flexible remote work environment with unlimited vacation.

Requirements

• 2+ years of experience in outbound calling, telemarketing, or sales.
• Excellent verbal communication and interpersonal skills.
• Professional and courteous phone manner.
• Ability to persuade and influence others.
• Strong organizational and time management skills.
• Proficient in using computers and relevant tools.
• High school diploma or equivalent (bachelor's degree preferred).

Benefits

• A stimulating, fast-paced environment with creativity.
• Career development and growth opportunities.
• Competitive salary.
• Remote or Hybrid work policy.
• Access to health and well-being programs.
• Flexible hours with unlimited vacation.