Spanish and English Bilingual HR Support Representative - Remote

Overview

Sutherland is seeking a motivated and passionate person to join us as a Bilingual HR Support Representative with Spanish and English, where you will dive into intriguing projects for renowned global brands and grow your skills in a vibrant environment.

In Short

• Receive and log HR inquiries via phone and email.
• Resolve queries through efficient ticketing systems.
• Address employee inquiries on policies and benefits.
• Maintain high-quality service levels.
• Handle sensitive information with integrity.
• Take ownership of query resolution.
• Work in a dynamic environment.
• Collaborate with exceptional talents.
• Enjoy long-term job security with a permanent contract.
• Receive world-class on-the-job training.

Requirements

• Excellent proficiency in Spanish (B2 or higher).
• Good command of English (B2 or higher).
• Strong attention to detail.
• Excellent decision-making abilities.
• Ability to manage confidential data.
• Agility to adapt in a fast-paced environment.

Benefits

• Additional health and life insurance coverage.
• Generous annual leave, including wellness days.
• Food vouchers and paid breaks.
• Competitive salary and clear career progression.
• Flexibility to work remotely.
• Employee assistance program for psychological support.
• Exclusive employee discounts portal.
• Rewards and recognition for achievements.
• Engaging office events and wellness initiatives.
• Exposure to global business insights.