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Business Analyst - Remote

Posted Yesterday
Data Analysis
Full Time
Colombia

Overview

The Business Analyst performs a wide range of duties including translating customer business requirements into technical designs and product configurations, working closely with sales and service organizations, and implementing customer requirements using NICE’s software solutions.

In Short

  • Translate customer business requirements into technical designs and product configurations
  • Work closely with customer sales and service organizations
  • Define application metrics, reports, dashboards, and data mapping
  • Implement customer requirements using NICE’s software solutions
  • Experience with enterprise applications like Avaya, Siebel, and SAP
  • Use EAI tools such as WebMethods and TIBCO
  • Strong expertise in Microsoft Excel
  • Excellent organizational and customer-facing skills
  • Ability to work under pressure in a dynamic environment
  • Analytical skills for working with data

Requirements

  • Bachelor's degree in a technical field or equivalent
  • Project experience working as part of a team
  • Ability to set own task lists and timelines
  • Valuable skills include XML, SQL, HTML, LISP, and ETL tools

Benefits

  • Work with iconic brands worldwide
  • Opportunity to drive digital transformation
  • Access to advanced technology and business process excellence
  • Innovative work environment
  • Potential for personal and professional growth
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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