Associate Manager - Healthcare - Remote

Overview

Sutherland is looking for a talented Associate Manager to support one of our growing Healthcare programs. If you have the leadership skills along with healthcare domain experience, we want to hear from you!

In Short

• Supervise the daily operations of the Provider Data Management team.
• Ensure accurate entry and maintenance of provider demographic and contract data.
• Drive team performance by monitoring productivity and quality standards.
• Provide coaching, mentoring, and performance feedback to team members.
• Manage attrition and other critical metrics of the team.
• Support projects involving system enhancements or process automation.
• Manage the end-to-end provider data entry process.
• Investigate and resolve complex Provider Data Management issues.
• Combine people management and data analysis experience to drive success.

Requirements

• 2+ years’ experience leading a team in the healthcare domain.
• Must be Team Manager University Certified.
• Must be in current role for a minimum of 6 months.
• Open availability.
• Ability to work in MS Office and other program-specific platforms.
• Ability to work in a fast-paced environment.
• Strong analytical skills; able to interpret data and identify trends.
• Strong verbal and written communication skills.

Benefits

• Confidential treatment of all employee information.
• Equal Employment Opportunity compliance.