Airline Reservation Specialist with German and English - Remote

Overview

This role involves providing excellent customer care service to clients of an airline company, assisting with reservations and flight changes in a professional manner.

In Short

• Provide customer care service via phone and email.
• Assist customers with reservations and flight changes.
• Deliver reliable and friendly service.
• Resolve customer queries effectively.
• Advise on flight availability and packages.
• Expand the network of loyal customers.
• Work in a dynamic environment.
• Develop professionally within the company.
• Maintain confidentiality of customer data.
• Participate in team-building activities.

Requirements

• Excellent German skills (B2 or higher).
• Excellent English skills (B2 or higher).
• High attention to detail.
• Strong interpersonal skills.
• Excellent decision-making abilities.
• Ability to handle confidential data.
• Flexibility in a fast-paced environment.

Benefits

• Long-term job security with an indefinite contract.
• Additional health and life insurance.
• 21 days of paid annual vacation.
• Travel allowance and food vouchers.
• Individual coaching and training.
• Clear career path within the company.
• Friendly and modern work environment.
• Relaxation and game rooms.
• Rewards for good morale.