Middle QA Engineer (Fluent in Ukrainian) - Remote

Overview

The SupportYourApp product team is looking for an experienced QA Engineer to help ensure the stability, security, and quality of AI responses. We work on creating B2B AI solutions - chat agents and AI-based tools. We deal with complex scenarios where accuracy, tone of communication, and adherence to instructions are essential.

Sounds interesting? Then our team is waiting for you!

More details 💛

In Short

• Create and maintain test cases, checklists, and test plans;
• Conduct manual testing of new features, AI responses, and interfaces;
• Check the correctness of integrations with LLM, vector databases, and APIs;
• Analyze edge cases, validate the tone, logic, and accuracy of model responses;
• Write automated tests (smoke/regression) preferably using Cypress or Playwright;
• Collaborate with developers, ML engineers, and Product Owners;
• Validate the quality of responses in production (human feedback loop);
• Propose and implement solutions to improve code quality.

Requirements

• 3+ years of experience as a QA Manual or QA Full-Stack engineer;
• Understanding of REST API, ability to test using Postman;
• Experience with automated testing tools (Cypress/Playwright/Selenium);
• Ability to read logs, analyze errors, and work with CI/CD;
• Basic knowledge of Git, experience with Jira or similar task tracker;
• Knowledge of AI/ML systems - how LLMs work, prompt engineering, vector databases;
• Responsibility, independence, attention to detail.

Benefits

• Convenient fixed schedule during business hours;
• Competitive salary in USD;
• Opportunity to work fully remotely or in our spacious and well-equipped office;
• Financial and professional growth;
• Paid training and probation period;
• Creative team of professionals and no bureaucracy;
• Corporate library.