L2 Technical Support Consultant - Remote

Overview

Join our team as an L2 Technical Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

• Answer support calls and document issues or requests.
• Attend daily meetings with developers to stay updated.
• Assist in testing and documenting bugs after releases.
• Monitor feedback logs for new issues.
• Reproduce reported bugs and document findings.
• Prepare requirements for enhancements.
• Communicate with developers to troubleshoot issues.

Requirements

• Excellent English communication skills (C1 level).
• Over 2 years of experience in .NET Core MVC Framework.
• Technical ability to troubleshoot bugs.
• QA mindset and attention to detail.
• Ability to reproduce reported issues.
• Customer-oriented and responsible attitude.
• Excellent interpersonal skills.

Benefits

• Flexible schedule.
• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth.
• Conditions for self-development.