Customer Support Consultant (Swedish and Danish) - Remote

Overview

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

In Short

• Provide exceptional customer support via calls, chats, and emails
• Build positive and long-lasting relationships with customers
• Stay updated with cutting-edge technology
• Securely handle customers’ sensitive information
• Apply customer happiness practices
• Maintain knowledge of client products and services
• Communicate with developers and other departments

Requirements

• Fluent in Swedish and Danish B2, and English B2
• Basic technical understanding
• Analytical and research skills
• Self-management skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and stable internet connection

Benefits

• Fixed schedule: Monday to Friday, 3 AM–11 AM, Brazil time
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referrals
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth
• Conditions for self-development