Customer Support Consultant (Native German) - Remote

Overview

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

In Short

• Provide exceptional customer support via chats and emails.
• Build positive and long-lasting relationships with customers.
• Meet team KPIs.
• Stay updated with cutting-edge technology.
• Handle customers’ sensitive information securely.
• Apply the latest customer happiness practices.
• Maintain knowledge of client products and services.
• Communicate with developers and other departments.

Requirements

• Native German and English communication skills.
• At least 6 months of experience in a customer support role.
• Analytical and research skills.
• Positive and responsible attitude.
• Personal laptop/computer with at least 8GB of RAM and stable internet connection.

Benefits

• Flexible schedule.
• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth.
• Conditions for self-development.