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Customer Support Consultant (Fluent Ukrainian) - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide

Overview

Join our Customer Support Consultant team and thrive in a multicultural and multilingual environment while enjoying the flexibility of remote work.

In Short

  • Provide exceptional customer support via phone calls
  • Build positive relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Handle sensitive customer information securely
  • Apply customer happiness practices
  • Maintain knowledge of client products and services

Requirements

  • Excellent Ukrainian skills and English B1
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer with at least 8GB of RAM
  • Stable internet connection (minimum 50 Mbps download, 40 Mbps upload)

Benefits

  • Flexible schedule
  • Fully remote work opportunity
  • Inclusive international environment
  • Compensation in USD
  • Bonuses for referring friends
  • Paid training and probation
  • Work-life balance
  • Responsive management
  • Opportunities for self-development
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SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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