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Customer Support Consultant (Fluent Czech) - Remote

Posted 2 days ago
Customer Service
Full Time
Czechia

Overview

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

  • Communicate with hot leads and existing customers via calls
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Work securely with customers’ sensitive information
  • Apply the latest customer happiness practices
  • Maintain knowledge of client’s products and services

Requirements

  • Excellent Czech and English (B2) communication skills
  • Attention to details
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer with at least 8Gb of RAM
  • Stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits

  • Fixed schedule: Monday to Friday, 10 AM – 6 PM Czech time
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth
  • Conditions for self-development
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SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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