Service Operations Associate - Remote

Overview

Superpower is looking to bring on a Service Operations Associate to join our high-performance operations team. We’re building the infrastructure for white-glove, proactive care. We need someone who thrives on precision and getting ahead of potential roadblocks before they surface.

In Short

• Join a high-performance operations team focused on proactive care.
• Ensure seamless logistics of service delivery.
• Order test kits, track shipments, and monitor appointments.
• Detail-oriented and proactive approach required.
• Experience in a fast-paced startup environment preferred.
• Excellent critical thinking and problem-solving skills needed.
• Must be organized and adaptable to new processes.
• Team-oriented mindset is essential.
• Commitment to privacy and confidentiality is required.
• Able to work full-time, including nights and weekends.

Requirements

• 2+ years of operations experience.
• Test kit logistics experience preferred.
• Meticulous attention to detail.
• Calm and resourceful under pressure.
• Quick learner and adaptable.
• Passionate about healthcare transformation.
• Understanding of HIPAA compliance.

Benefits

• Opportunity to work in a dynamic startup environment.
• Be part of a team focused on improving healthcare experiences.
• Engage in a culture that promotes health and well-being.
• Work with high-level talent and innovative thinkers.