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Risk & Fraud Specialist - Remote

Posted 7 days ago

Overview

As a Lemon Squeezy Risk & Fraud Specialist, you will be responsible for our comprehensive approach to risk and fraud management, combining proactive monitoring, data analysis, dispute resolution, and maintaining tools for effective management.

In Short

  • Monitor internal reporting and Stripe dispute percentages.
  • Submit evidence to counter disputes and manage subscriptions.
  • Identify and refund high-risk flagged purchases in Stripe promptly.
  • Process refunds for purchases flagged with early fraud warnings in Stripe.
  • Manage fraud and dispute tickets.
  • Use and create scripts from data to analyze and identify fraudulent activities.
  • Analyze credit card brand distributions and email patterns to detect fraud.
  • Manage and update the Risk/Fraud score.
  • Collaborate with cross-functional stakeholders to mitigate risk.
  • Work independently and collaboratively in a fast-paced technical environment.

Requirements

  • 5+ years experience with risk-related processes and investigations in a payments / financial institution.
  • Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.
  • Experience investigating and mitigating card testing and account takeover attacks.
  • Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows.
  • Self-motivated, self-starter, accountable for success and growth, problem solver, team player.
  • Proven track record of successfully handling sensitive interactions with users.
  • Clear and effective written and oral communication skills.
  • Able to troubleshoot and create detailed reports for engineering on technical issues.
  • Ability to work independently and collaboratively in a fast-paced technical environment.

Benefits

  • Opportunity to work in a dynamic and innovative environment.
  • Collaborate with a talented team across various functions.
  • Contribute to the mission of increasing the GDP of the internet.
  • Engage in meaningful work that impacts businesses globally.

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