Wireless Support Engineer - Remote

Overview

Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and collaborating with clients and cross-functional teams to deliver reliable wireless solutions.

In Short

• Provide technical support and troubleshoot issues related to wireless networks for clients.
• Ensure the stable and optimal performance of wireless networks.
• Configure and manage wireless access points, controllers, and related network equipment.
• Analyze and resolve network connectivity and performance issues.
• Collaborate with network engineers and other stakeholders to integrate wireless networks with existing infrastructure.
• Stay up-to-date with the latest wireless technologies and solutions.
• Maintain documentation of network configurations, changes, and incidents.
• Provide training and technical guidance to clients and other team members.
• Conduct regular performance monitoring and reporting of wireless networks.

Requirements

• Knowledge of wireless networking technologies.
• Experience in technical support and troubleshooting.
• Ability to configure and manage network equipment.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Familiarity with network performance monitoring tools.
• Ability to document technical processes and configurations.
• Experience in providing training and guidance.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity for professional development.
• Work in a collaborative team environment.
• Access to the latest wireless technologies.