Wireless Support Engineer - Remote

Overview

Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and collaborating with clients and cross-functional teams to deliver reliable wireless solutions.

In Short

• Provide technical support and troubleshoot issues related to wireless networks for clients.
• Ensure the stable and optimal performance of wireless networks.
• Configure and manage wireless access points, controllers, and related network equipment.
• Analyze and resolve network connectivity and performance issues.
• Collaborate with network engineers and other stakeholders to integrate wireless networks with existing infrastructure.
• Stay up-to-date with the latest wireless technologies and solutions.
• Maintain documentation of network configurations, changes, and incidents.
• Provide training and technical guidance to clients and other team members.
• Conduct regular performance monitoring and reporting of wireless networks.

Requirements

• Proven experience in wireless network support and troubleshooting.
• Strong understanding of wireless technologies and protocols.
• Experience with configuring and managing network equipment.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong communication and interpersonal skills.
• Ability to provide training and technical guidance.
• Familiarity with network monitoring tools.
• Relevant certifications in wireless networking are a plus.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Flexible working hours and remote work options.
• Collaborative and supportive team environment.
• Access to the latest technologies and tools.