Virtual Insurance Verification Officer - Remote

Overview

The Virtual Insurance Verification Officer is responsible for answering patient inquiries, verifying insurance benefits, and ensuring a high level of customer service in a medical office environment.

In Short

• Answer questions regarding the practice.
• Efficiently obtain verification of benefits and authorizations.
• Demonstrate excellent customer service while multitasking.
• Maintain a professional office setting with high-speed internet.
• Exhibit a high level of professionalism and work ethic.
• Experience with benefit verification and authorization.
• 2+ years of Medical Front Office experience required.
• Proficient computer and typing skills.
• Ability to handle inbound and outbound calls.
• Strong organizational skills and ability to multi-task.

Requirements

• Minimum of 2 years of experience in an insurance role.
• Exceptional written and verbal communication skills.
• Ability to work independently and take initiative.
• Ability to deal with patients in a caring manner.
• Strong collaboration and facilitation skills.

Benefits

• Work from home flexibility.
• Opportunity to work in a supportive environment.
• Professional development opportunities.