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Virtual Insurance Verification Officer - Remote

Posted 7 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Virtual Insurance Verification Officer is responsible for answering patient inquiries, verifying insurance benefits, and ensuring a high level of customer service in a medical office environment.

In Short

  • Answer questions regarding the practice.
  • Efficiently obtain verification of benefits and authorizations.
  • Demonstrate excellent customer service while multitasking.
  • Maintain a professional office setting with high-speed internet.
  • Exhibit a high level of professionalism and work ethic.
  • Experience with benefit verification and authorization.
  • 2+ years of Medical Front Office experience required.
  • Proficient computer and typing skills.
  • Ability to handle inbound and outbound calls.
  • Strong organizational skills and ability to multi-task.

Requirements

  • Minimum of 2 years of experience in an insurance role.
  • Exceptional written and verbal communication skills.
  • Ability to work independently and take initiative.
  • Ability to deal with patients in a caring manner.
  • Strong collaboration and facilitation skills.

Benefits

  • Work from home flexibility.
  • Opportunity to work in a supportive environment.
  • Professional development opportunities.
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Staff4Me

Staff4Me is a leading provider of comprehensive back-office support services, dedicated to empowering businesses to thrive in today's dynamic market. With over 20 years of experience and a global workforce of 8,000 professionals, the company specializes in offering tailored solutions that drive efficiency, innovation, and growth.

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