Content Moderator - Remote

Overview

Staff4Me is looking for a dedicated and detail-oriented Content Moderator who is fluent in Malay to join our content moderation team. In this role, you will be responsible for reviewing, assessing, and moderating user-generated content across various platforms, ensuring that all content adheres to community guidelines and company policies. Your keen eye for detail will play a crucial role in maintaining a safe and positive online environment for our users.

In Short

• Review and evaluate user-generated content, including text, images, and videos, to ensure compliance with community guidelines and standards.
• Identify and remove inappropriate, harmful, or misleading content as per established protocols.
• Provide constructive feedback to users when necessary and escalate issues to higher management as required.
• Monitor community engagement and report trends or recurring issues to improve content moderation policies.
• Collaborate with other moderators to maintain consistency and uphold community standards.
• Stay updated with platform policies and industry best practices to enhance moderation practices.
• Participate in training sessions and team meetings to share insights and improve the moderation process.

Requirements

• Fluency in Malay.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with content moderation practices.
• Excellent communication skills.
• Ability to handle sensitive content with discretion.
• Willingness to stay updated with community guidelines.

Benefits

• Work from anywhere.
• Flexible working hours.
• Opportunity to contribute to a positive online community.
• Training and development opportunities.