Content Moderator - Remote

Overview

Staff4Me is seeking a diligent and detail-oriented Content Moderator who is fluent in Indonesian to join our growing team. In this pivotal role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring compliance with community guidelines and established policies. Your meticulous approach will help us maintain a safe and welcoming online environment for our users.

In Short

• Review and assess user-generated content, including text, images, and videos, for conformity to community guidelines.
• Identify, flag, and remove any inappropriate or harmful content according to established protocols.
• Provide feedback to users regarding content issues when necessary and escalate complex cases to higher management.
• Monitor community interactions and report on patterns or reoccurring issues to enhance content moderation tactics.
• Work collaboratively with other moderators to ensure a uniform approach to moderation across the platforms.
• Keep abreast of changing platform policies and industry best practices to inform moderation strategies.
• Engage in training and team meetings to share knowledge and improve overall moderation effectiveness.

Requirements

• Fluency in Indonesian.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with online community standards and moderation practices.
• Excellent communication skills.

Benefits

• Opportunity to work in a dynamic and growing team.
• Flexible working hours.
• Remote work options.