Bilingual Wifi Support Engineer - Remote

Overview

Staff4Me is seeking a skilled and dedicated Bilingual Wifi Support Engineer to join our team. As a Bilingual Wifi Support Engineer fluent in Arabic and English, you will be responsible for providing exceptional technical support and troubleshooting assistance for wifi-related issues. You will work closely with clients to ensure they receive reliable and efficient wifi solutions while supporting our diverse user base.

In Short

• Provide technical support and troubleshoot wifi network issues for clients in both Arabic and English.
• Ensure optimal performance and reliability of wifi networks.
• Configure and manage wifi access points, controllers, and related network equipment.
• Conduct site surveys to assess wifi coverage and identify potential issues.
• Analyze and resolve network connectivity and performance problems.
• Collaborate with network engineers and other team members to integrate wifi networks with existing infrastructure.
• Stay informed about the latest wifi technologies and solutions.
• Maintain documentation of network configurations, changes, and incidents.
• Provide training and technical assistance to clients and team members.
• Monitor and report on network performance regularly.

Requirements

• Fluency in Arabic and English.
• Experience in technical support and troubleshooting wifi networks.
• Knowledge of wifi technologies and network equipment.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Excellent communication skills.
• Experience with network performance monitoring tools.
• Ability to conduct site surveys and assessments.
• Strong documentation skills.
• Willingness to stay updated on the latest technologies.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity to work remotely.
• Professional development opportunities.
• Supportive team environment.
• Access to the latest technologies.
• Health and wellness benefits.
• Paid time off.
• Training and certification programs.
• Career advancement opportunities.