Wifi Support Engineer - Remote

Overview

Staff4Me is currently looking for a skilled and dedicated Wifi Support Engineer to join our team. As a Wifi Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wifi-related issues. You will collaborate with clients and cross-functional teams to deliver reliable and high-performance wifi solutions.

In Short

• Provide technical support and troubleshoot wifi network issues for clients.
• Ensure the stable and optimal performance of wifi networks.
• Configure and manage wifi access points, controllers, and related network equipment.
• Perform site surveys to assess wifi coverage and identify potential issues.
• Analyze and resolve network connectivity and performance issues.
• Collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure.
• Stay up-to-date with the latest wifi technologies and solutions.
• Maintain documentation of network configurations, changes, and incidents.
• Provide training and technical guidance to clients and other team members.
• Conduct regular performance monitoring and reporting of wifi networks.

Requirements

• Strong knowledge of wifi technologies and networking principles.
• Experience in troubleshooting and resolving wifi network issues.
• Familiarity with wifi access points and controllers.
• Ability to perform site surveys and analyze network performance.
• Excellent communication and collaboration skills.
• Experience in providing technical support to clients.
• Ability to document network configurations and incidents.
• Willingness to stay updated with the latest technologies.
• Experience in training and guiding team members.
• Strong analytical and problem-solving skills.

Benefits

• Competitive salary and benefits package.
• Opportunity to work remotely.
• Professional development and training opportunities.
• Collaborative and supportive team environment.
• Access to the latest technologies and tools.
• Flexible working hours.
• Health and wellness programs.
• Career advancement opportunities.
• Work-life balance initiatives.
• Employee recognition programs.