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Customer Service Representative (Short-Term Contract) - Remote

Posted 2 days ago
Customer Service
Contract
Philippines

Overview

As a rapidly growing company, Stadium is expanding its customer service team to deliver exceptional service during the busy holiday season. This role involves providing knowledge, tools, and support to optimize customer goals and enhance their experience on our platform.

In Short

  • Join a global group gifting and rewards platform.
  • Work remotely from the Philippines.
  • Short-term contract from now until January 2026.
  • Develop expert-level knowledge of the Stadium platform.
  • Provide outstanding support to clients.
  • Collaborate with various teams for customer initiatives.
  • Send timely and well-crafted emails to clients.
  • Maintain accurate and up-to-date customer records.
  • Act as a trusted partner for customer needs.
  • Own and manage tasks from start to finish.

Requirements

  • Excellent communication skills.
  • Strong problem-solving abilities.
  • Ability to work independently as an independent contractor.
  • Experience in customer service is a plus.
  • Detail-oriented and organized.
  • Willingness to learn and adapt quickly.
  • Proficient in email communication.
  • Ability to build trust and relationships with clients.
  • Familiarity with online platforms and tools.
  • Availability to start as soon as possible.

Benefits

  • Work from the comfort of your home.
  • Gain experience in a fast-growing company.
  • Flexible working hours.
  • Opportunity for skill development and training.
  • Collaborate with a dynamic team.
  • Potential for future opportunities within the company.
Stadium logo

Stadium

Stadium is a global platform specializing in group gifting, swag, rewards, and recognition. It empowers companies to easily provide gifts and rewards to groups ranging from 5 to 10,000 recipients. With a focus on being an all-in-one global solution, Stadium allows senders to curate specific gifts or offer recipients the power of choice. The company prides itself on its product-first approach, fostering a culture of learning, support, and continuous improvement. Stadium's mission is to strengthen the connections between companies, their employees, and customers, while its design team plays a vital role in delivering high-quality, creative swag collections that align with client brands and visions.

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