Remote Otter LogoRemoteOtter

Senior Global Program Manager, Growth Strategy - Remote

Posted 1 week ago
Project Management
Full Time
CA, USA
$140K - $180K/year

Overview

In this role, you will serve as the central point of coordination for a global cross-functional team of internal and external stakeholders, leading a large-scale services and systems integration with a major retailer’s US, Canadian and European operations.

In Short

  • Lead and manage systems and services integration across multiple regions.
  • Develop comprehensive program roadmaps and schedules.
  • Serve as the primary point of contact for all internal and external program stakeholders.
  • Identify, assess, and mitigate risks and issues impacting program delivery.
  • Establish and track KPIs to monitor program progress.
  • Develop a change management plan for smooth transitions.
  • Oversee daily operations post-launch to ensure adherence to SLAs.
  • Collaborate with retail partners for optimization and growth.
  • Manage stakeholder communications effectively.
  • Ensure continuous improvement of program performance.

Requirements

  • A minimum of 8-10 years of program management experience.
  • At least 4 years in a leadership role overseeing large programs.
  • Bachelor’s degree in Business Administration or related field.
  • Demonstrated success in leading cross-functional teams.
  • Strong problem-solving and communication skills.

Benefits

  • Medical, dental and vision coverage.
  • Open access to mental health benefits.
  • 401(k) company match up to 4%.
  • Paid Time Off and supportive leave policies.
  • Hybrid work arrangements with flexibility.
SquareTrade logo

SquareTrade

SquareTrade is a rapidly growing company that is transforming a $30 billion industry through innovative services and a strong focus on customer satisfaction. Partnering with major retailers and carriers like Amazon, Walmart, and The Home Depot, SquareTrade has garnered numerous industry awards and thousands of 5-star reviews. As a member of the Allstate family, the company is headquartered in San Francisco and London, and is currently expanding its operations in Europe and the Asia Pacific region, including Japan and Australia.

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