Administrative Support Associate - Remote

Overview

This position involves providing administrative and operational support to the Sales department while working from home during PST business hours.

In Short

• Provide administrative and operational support to the Sales department.
• Collaborate with Managers to complete various daily tasks.
• Help generate daily, weekly, and monthly reports.
• Track daily sales and ensure formulas in Google Sheets are accurate.
• Fund sales using Salesforce and various software.
• Assist in cancellations and customer portfolios.
• Reply to customer inquiries via live chat, text, and email.
• Make necessary adjustments to customer accounts.
• Listen and process voicemails to the correct departments.

Requirements

• Entrepreneurial attitude with the ability to work in a fast-paced environment.
• Advanced proficiency in Excel.
• Excellent verbal and written communication skills.
• Previous experience in an administrative role is an asset.
• Result-oriented and creative.
• A diploma or degree and/or a combination of relevant experience.
• Comfortable with multitasking while maintaining attention to detail.
• Enjoys thinking on their feet and can excel under pressure.
• Good understanding of Excel and Google Sheets.

Benefits

• Base Pay: 21,000-28,000 PHP/monthly.
• Paid Time Off.
• Internet Grant (Worth 2,000 pesos).
• Ongoing training from Team Managers.