Customer Experience Agent (Temporary) - Remote

Overview

The Customer Experience Agent will provide friendly and efficient service to the Spotahome community, handling customer complaints and ensuring a positive experience.

In Short

• Remote flexibility in a goal-oriented environment.
• Competitive salary based on experience.
• Temporary position with the option to transition to permanent.
• Birthday off with celebrations.
• Innovative and growing company culture.
• Opportunity to work with a diverse international team.
• No bureaucracy, just a supportive work environment.
• 2-3 years of customer service experience required.
• Fluency in English; German and French are a plus.
• Strong problem-solving and communication skills are essential.

Requirements

• 2-3 years of customer service related experience.
• Fluent in English; German and French are highly valued.
• Patience, empathy, and the ability to manage stress.
• Open to change, learns quickly in a dynamic environment.
• Able to work under pressure.
• Skilled in writing and oral communication.
• Strong interpersonal skills.
• Passion for dispute resolution.
• Technical aptitude for new technologies.

Benefits

• Competitive salary based on experience.
• Flexible remote working environment.
• Opportunities for growth and development.
• Supportive and innovative team culture.
• International work environment.
• Day off on your birthday.
• No politics or bureaucracy.