Travel Representative - German Speaker - Remote

Overview

At SpeakIt, we are searching for German speakers to work as Travel Representatives for one of the leading tourism platforms worldwide. The company focuses on leisure, travel, and tourism and owns several travel agencies, hotels, cruises, and retail shops.

In Short

• Receive and process incoming calls, emails, and social media requests
• Ensure and provide quality of service to customers
• Handle inquiries and complaints from customers professionally
• Develop and recommend changes to existing procedures
• Be the first point of contact for accommodation partners
• Resolve basic questions and queries
• Report technical issues and customer complaints

Requirements

• Fluency in German
• Strong communication skills
• Experience in customer service is a plus
• Ability to handle inquiries and complaints
• Problem-solving skills

Benefits

• Opportunity to build a career in the travel industry
• Work with a leading tourism platform
• Flexible working hours
• Remote work options