Project Manager - Remote

Overview

At SPAR, we're on a mission to help clients scale and grow by continually innovating and delivering great Customer and Employee experiences. We are seeking a dynamic, collaborative Project Manager with consulting experience to advise, plan, and lead project teams to implement and sustain a variety of cloud solutions for CRM and Contact Centers.

In Short

• Develop and manage comprehensive project plans outlining tasks, timelines, dependencies, and key deliverables.
• Engage with cross-functional stakeholders within the IT/SaaS sector to ensure alignment and seamless execution.
• Manage Scope of Work (SOW) effectively, ensuring deliverables are completed on time, within budget, and aligned with client expectations.
• Lead Agile/Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Implement a hybrid approach by leveraging Agile, Scrum, Kanban, and Waterfall methodologies, as needed.
• Maintain project tracking in Jira ensuring all stories have descriptions, acceptance criteria, and estimates.
• Oversee resource allocation, timesheet approvals, and workload balancing in Polaris.
• Monitor project risks, maintain a risk log, and proactively mitigate potential issues before they escalate.
• Establish clear stakeholder communication, including project updates, status reports, and expectation management.
• Collaborate closely with development, design, and implementation teams to understand project details.

Requirements

• 6+ years of experience as a Project Manager, preferably in an Agile environment.
• Strong understanding of Agile methodologies, including Scrum, Kanban, and Waterfall.
• Experience managing IT consulting projects, particularly within the SaaS or CRM space.
• Expertise in SOW management, workload estimation, tracking, and reporting.
• Hands-on experience with Jira (preferred) or similar tools for project tracking and reporting.
• Strong stakeholder engagement skills with experience working in a consulting environment.
• Knowledge of Salesforce or other CRM platforms.
• Preferred certifications: PMP, CSM, PMI-ACP, or PSM.
• Excellent problem-solving skills, adaptability, and a proactive mindset.
• High emotional intelligence, effective communication, and the ability to manage relationships across various organizational levels.

Benefits

• Opportunity to work with innovative projects and technologies.
• Collaborative and dynamic work environment.
• Professional development and growth opportunities.
• Flexible work arrangements.
• Competitive compensation package.