Customer Journey Expert - Remote

Overview

Join Sopra Steria as a Customer Journey Expert for a major banking client, focusing on developing seamless customer processes and new product features in a fully remote international project.

In Short

• Position as Customer Journey Expert in the banking sector.
• 100% remote and international project.
• Focus on developing new products and customer functions.
• Experience in the banking sector is required.
• High level of English proficiency is necessary.
• Full-time indefinite contract offered.
• 23 vacation days provided.
• Continuous training and access to certifications.
• Flexible compensation options available.
• Personalized onboarding and career development plans.

Requirements

• Experience in the banking sector.
• High level of English proficiency.
• Ability to develop customer processes and products.
• Strong communication skills.
• Team player with a good work environment attitude.

Benefits

• Indefinite contract and full-time hours.
• 23 days of vacation.
• Continuous training opportunities.
• Life and accident insurance.
• Access to discounts through Privilege Club.
• Personalized onboarding process.
• Work-life balance with leisure spaces.
• Supportive team environment.
• Career development plans tailored to individual goals.
• Inclusive work environment promoting diversity.