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Customer Success Expert - Remote

Posted 139 weeks ago

Overview

Regrello is a dynamic 40(+)-person startup poised to revolutionize automation within manufacturing and supply chain, offering an AI-driven platform designed to eliminate significant inefficiencies in manufacturing operations.

In Short

  • Transform the global manufacturing industry with AI technology.
  • Support a flexible, hybrid/remote work setup.
  • Work with major electronics and automotive manufacturers globally.
  • Be part of a customer-centric, product-driven environment.
  • Provide expert advice on solution adoption best practices.
  • Utilize a no-code platform for process management.
  • Engage in workflow analysis and human natural language interactions.
  • Collaborate with a team of industry veterans.
  • Contribute to a startup with a 2-3 year financial runway.
  • Receive competitive compensation packages, including equity options.

Requirements

  • Customer-obsessed mindset.
  • Deep curiosity to learn about customers’ unique cultures.
  • Experience in customer success or related fields.
  • Ability to tailor expert advice to customer needs.
  • Strong communication skills.
  • Familiarity with manufacturing and supply chain processes.
  • Experience with AI technology is a plus.
  • Ability to work in a fast-paced startup environment.
  • Willingness to adapt and learn continuously.
  • Team player with a collaborative spirit.

Benefits

  • Comprehensive health benefits.
  • Equity options.
  • Flexible work environment.
  • Opportunity to work with industry leaders.
  • Support for professional development.
  • Dynamic and innovative company culture.
  • Engagement in meaningful work that transforms industries.
  • Access to cutting-edge technology.
  • Collaborative team atmosphere.
  • Potential for career growth within the company.

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