Customer Success Expert - Remote

Overview

Regrello is a dynamic 40(+)-person startup poised to revolutionize automation within manufacturing and supply chain, offering an AI-driven platform designed to eliminate significant inefficiencies in manufacturing operations.

In Short

• Transform the global manufacturing industry with AI technology.
• Support a flexible, hybrid/remote work setup.
• Work with major electronics and automotive manufacturers globally.
• Be part of a customer-centric, product-driven environment.
• Provide expert advice on solution adoption best practices.
• Utilize a no-code platform for process management.
• Engage in workflow analysis and human natural language interactions.
• Collaborate with a team of industry veterans.
• Contribute to a startup with a 2-3 year financial runway.
• Receive competitive compensation packages, including equity options.

Requirements

• Customer-obsessed mindset.
• Deep curiosity to learn about customers’ unique cultures.
• Experience in customer success or related fields.
• Ability to tailor expert advice to customer needs.
• Strong communication skills.
• Familiarity with manufacturing and supply chain processes.
• Experience with AI technology is a plus.
• Ability to work in a fast-paced startup environment.
• Willingness to adapt and learn continuously.
• Team player with a collaborative spirit.

Benefits

• Comprehensive health benefits.
• Equity options.
• Flexible work environment.
• Opportunity to work with industry leaders.
• Support for professional development.
• Dynamic and innovative company culture.
• Engagement in meaningful work that transforms industries.
• Access to cutting-edge technology.
• Collaborative team atmosphere.
• Potential for career growth within the company.